Letting Management Eastbourne

Letting Management Eastbourne can be a time consuming job. Tenants expect to be able to contact somebody regardless of the time of day; you do not want a call in the middle of the night from Tenants with a blown fuse or a broken window.

Our Letting Management service is designed to give you peace of mind and relieve you of the commitment of being a full time landlord. We have the ability to complete many maintenance and management duties in house, allowing for a more competitive price, and quicker turn around. Any costs incurred for maintenance work on the property will be the responsibility of the landlord (ex tenant damage).

House, Flat, HMO or Holiday Let

It doesn’t matter if you want us to manage a house, flat, HMO or Holiday let, we can manage them all. From providing a full management service, through to just offer one or two services, we can tailor our services to meet your needs, and how you want your property managed.

Below we list a bit more information about how our services operate. You can contact us to discuss you needs either by email or phone, and we’ll be pleased to discuss them further with you.


Any problems relating to the tenancy or property will be dealt with by us in the method stipulated by the landlord. If maintenance is required, we will, if requested, inform the landlord and any instructions will be carried out. Should we not be able to contact the Landlord we will get minor repairs completed whilst any larger works will need the authority from the Landlord. In the event of an emergency, repairs may be required to be acted on immediately.

Before the Tenancy commences we ensure that the Tenant completes a standing order mandate for future monthly payments. All rents will be collected, by us, in accordance with the tenancy agreement. The payment of net rent to the landlord will be usually made fourteen days after the rent becomes due. Rents will be accompanied by a full invoice stating all services rendered.

An emergency management helpline is provided to tenants for reporting all property problems.

Property maintenance and repair work is limited to our in house staff, and a trusted panel of fully vetted and insured contractors, so you can be sure that if something has gone wrong, repairs will be completed swiftly and at the most cost effective rates.

We conduct regular visits to your property to keep an eye on its condition – it’s a major asset, after all. We also provide update reports, giving you peace of mind that your property is in safe hands.

New and End of Tenancy

Meter readings are taken and Gas, Electric and Water suppliers are notified of the new occupants along with the Council Tax department. During the void period we make regular visits to the property. to ensure it is in ongoing good condition and checking on any works being carried out.

A professional Inventory company is highly recommended as an impartial inventory is crucial should a dispute arise. The company will return at the end of the tenancy to check that nothing is missing or damaged. We can recommend an independent inventory service if required.

Post tenancy we will ‘check out’ the tenant to cross reference inventories and will advise and negotiate any end of tenancy deductions.

Finding New Tenants

We always provide accompanied viewings – plus after hours appointments too, 6 days a week. The more applicants we assist to see your property, the quicker we find your perfect tenant.

We carry our comprehensive references on all tenants, minimising the unlikely event of selecting an unsuitable tenant – all of which gives you piece of mind that your property is in safe hands.

Drawing-up & completing tenancy agreements

This legally binding contract between a landlord and tenant sets out both the legal and contractual responsibilities and obligations of the two parties. There are different tenancy agreements, the most common being the assured shorthold tenancy (ast) – however subject to your circumstances you may need to use a contractual non housing act tenancy or even a assured tenancy. We will discuss in detail your requirements and assess the most appropriate contract for your situation.

Rent collection

During the tenancy we collect rent on a monthly basis on your behalf and forward on to you less management fees to your nominated bank account. We also include a full monthly statement of account – so everything is accounted for.

Letting Management Eastbourne Fees:

We aim to be highly competitive with our charges, and the latest ones can be seen on our main website at Hastings Property Management.

Charges for items listed below are available upon request:
Inventory In / Out
Additional property visits
Arrange access and obtain estimates or quotes for approval
Check work has been completed to job specification
Abortive Tenancy Fee : Should you not wish to proceed with a tenancy following acceptance of an offer
Preparation and Service of Notices
• Section 13 Notice:
• Section 21 Notice:
Insurance Claims
Court Attendance fees
Copy Statements (per copy)
EPC, Gas Safety and Electrical check

Full Management

For this, we will:

  • Advertise void properties in relevant locations
  • Carry out accompanied viewings
  • Collection and Protection of Tenants deposit  in line with new legislation (Extra one off fee applies)
  • Checking all references
  • Monthly rental collection and monitoring latency in payments when required
  • Setting up of tenant standing order agreements
  • Quarterly property inspections with detailed condition report
  • 24 hour emergency service for Tenants and Landlords
  • Provide competitive quotations for all works required
  • Advise on preparation of the property for letting
  • Provide guidance on compliance and health & safety
  • Provide rental statements
  • Preparation of tenancies
  • Liaise with utility companies
  • Act as key holders
  • Management of tenant issues/complaints
  • Conduct final inspection upon tenancy expiration including key collection
  • Resolve any deposit disputes
  • Prior to the end of tenancy, discuss renewal or termination with tenant in line with the landlords guidelines


Letting Management Eastbourne, contact us today to discuss us managing your properties on 01323 332140 or email info@eastbournehouseclearance.co.uk
All properties would be managed, and administered through our sister company, Hastings Property Management.